Privacy Policy

Information We May Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

• Full name
• Email address
• Telephone number
• Billing address
• Shipping or delivery address
• City, state, ZIP or postal code and country
• WooCommerce account information
• Order and transaction information
• Products or pigeons purchased
• Messages and customer-support communications
• Information you provide when reporting an order, delivery or health-related concern

Information Collected Automatically

When you access the website, certain technical information may be collected automatically by the website, hosting infrastructure, security services, cookies or analytics technologies.

• IP address
• Browser and device information
• Operating system
• Pages viewed and website interactions
• Approximate location derived from an IP address
• Referring website or source
• Date and time of visits
• Security and server log information

How We Collect Information

Information may be collected when you voluntarily provide it or automatically as you interact with our website.

This may occur when you:

• Browse PigeonForSale.com
• Create or use a customer account
• Add products to your shopping cart
• Place an order through WooCommerce
• Provide billing or shipping information
• Contact our customer support team
• Request information about a pigeon
• Report an order or delivery issue
• Request a return or refund
• Use cookies or interact with website features

How We Use Your Information

We may use information collected through the website for legitimate business and operational purposes, including to:

• Process and manage orders
• Provide products and services you request
• Arrange eligible shipping and delivery
• Communicate about an order
• Provide customer support
• Respond to questions and enquiries
• Handle returns, refunds and order concerns
• Review live-pigeon health or arrival concerns
• Maintain customer accounts
• Operate and improve our website
• Protect our website and customers from fraud or misuse
• Maintain appropriate business and transaction records
• Comply with applicable legal obligations

Orders & WooCommerce Transactions

Our website uses WooCommerce functionality to facilitate e-commerce activities. When you place an order, information necessary to process and administer that order may be stored within the website's order-management system.

This can include:

• Your name and contact information
• Billing and shipping information
• Products ordered
• Order number
• Order status
• Selected delivery method
• Selected payment method
• Transaction-related records

We use this information to process orders, communicate with customers, provide support and maintain appropriate business records.

Payment Information

Pigeon For Sale offers several payment options. The information processed and retained can differ depending on the payment method selected and how that payment method is implemented.

Where a payment is processed through a third-party payment provider, that provider may collect and process information according to its own terms and privacy practices.

We may retain transaction-related information such as the payment method used, payment status, transaction reference and information necessary for accounting, fraud prevention, customer support and order administration.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember user preferences, maintain shopping-cart sessions, improve performance, understand website usage and support security.

Cookies may be used for:

• Shopping cart functionality
• Checkout and account sessions
• Website preferences
• Security and fraud prevention
• Performance monitoring
• Analytics, where enabled

You can control or delete many cookies through your browser settings. Disabling essential cookies may prevent some website features, including cart, account or checkout functions, from working correctly.

Analytics & Website Performance

We may use analytics or website-performance tools to understand how visitors use our website and to identify technical or usability issues.

Depending on the tools enabled on the website, these services may process information such as page views, device type, browser type, referral source, approximate location, interactions and technical identifiers.

Where applicable, cookie consent or other controls may be provided in accordance with relevant legal requirements.

When We May Share Information

We may disclose information to service providers or other parties when reasonably necessary to operate our website, fulfill orders, provide customer support, protect the business or comply with legal obligations.

These parties may include:

• Website hosting and infrastructure providers
• Payment service providers
• Shipping and delivery providers
• Live-animal transport providers where applicable
• Website security and fraud-prevention services
• Analytics and technology providers
• Professional advisers where necessary
• Government or regulatory authorities where legally required

We do not disclose customer information merely because another party requests it. Information may be disclosed where appropriate to provide a requested service or where disclosure is otherwise permitted or required by law.

Shipping & Delivery Providers

To fulfill an order, relevant customer information may need to be provided to shipping, courier, delivery or live-animal transport providers.

This may include:

• Customer name
• Delivery address
• Telephone number
• Email address where necessary
• Shipment information
• Information required to coordinate delivery

For international or live-pigeon shipments, additional information may be required where necessary for customs, animal-health documentation, permits, import/export procedures, carrier requirements or other applicable processes.

Data Security

We take reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, misuse, alteration, loss or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Customers should also protect their account credentials and avoid sharing passwords or sensitive information with unauthorized persons.

How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer support, accounting, record keeping, dispute resolution, fraud prevention and compliance with applicable legal obligations.

Different categories of information may be retained for different periods depending on the purpose, type of record and applicable requirements.

When information is no longer reasonably required, it may be deleted, anonymized or otherwise handled in accordance with applicable requirements.

Your Privacy Rights

Depending on where you live and the privacy laws that apply, you may have certain rights regarding your personal information.

These rights are not absolute and can vary by jurisdiction. We may need to verify your identity before fulfilling certain privacy requests.

To submit a privacy-related request, email sales@pigeonforsale.com .

International Customers & Data Transfers

Pigeon For Sale may serve customers in the United States and eligible international destinations. Our website, service providers and business systems may process information in countries different from the country in which a customer resides.

Where required, cross-border processing of personal information should be handled in accordance with applicable privacy and data-protection requirements.

Privacy rights and legal requirements can differ between countries and regions.

Children's Privacy

Our website and e-commerce services are intended for customers capable of entering into purchases in accordance with applicable law. We do not knowingly seek to collect personal information from children in circumstances where parental consent or other authorization is legally required.

If you believe a child has provided personal information through our website inappropriately, please contact us so the matter can be reviewed.

Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties. This can include payment providers, shipping services or other external resources.

Once you interact directly with a third-party website or service, that party's privacy policy and practices may apply to information it collects. We encourage customers to review the privacy information provided by relevant third parties.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, services, technology or applicable requirements change.

When the policy is revised, the updated version may be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

Contact Us About Privacy

If you have questions about this Privacy Policy, believe information associated with you is inaccurate or wish to submit an applicable privacy request, contact us.

Pigeon For Sale

Email: sales@pigeonforsale.com

Website: PigeonForSale.com

You can also reach our customer support team through the Contact Us page.